Help desk course
Learn how to support your team to troubleshoot day-to-day Dropbox issues.
What you’ll learn
Learn about the different type of admin roles; how to troubleshoot common issues with syncing, sharing, and file access; and how to help teammates recover lost files.
- How can I support my team's users with Dropbox?
- What tools are available to me to help my team members?
- Solving team challenges: from sync issues to conflicted copies
- Troubleshooting shared file issues
- Troubleshooting file update and sync issues
- Troubleshooting a shared link error
- Troubleshooting accidental file deletion
- Troubleshooting storage space issues