As a new user, setting up your account is easy. Just create an account with your work email address, set a password, and download the Dropbox desktop app.
As an existing user, you just need to log in and then decide what to do with the existing files in your Dropbox account. You can either keep them in the account you already have, or move them into a new personal Dropbox account that your organization won’t have access to. If you choose to move them, you’ll need to use a different email address for your new personal Dropbox account and create a password for that account.
Heads-up: If you’re using your work email for Dropbox and your team’s admin has certain settings in place, you may get a web or desktop notification asking you to choose if you want to move your files. Your account will pause syncing until you make that choice.
Dropbox offers several different ways to conveniently access your files:
In the Dropbox mobile app
On the Dropbox website
While you can always access your files from any device connected to the internet using dropbox.com, installing and using the apps on your devices will help you get the most from Dropbox.
Learn about uploading and downloading files.
You can also securely back up your files and folders. Learn how to use Dropbox Backup.
Though it’s not required, connecting your personal and team Dropbox account is a convenient way to access all of your content. You can easily get to your work or personal files from all your linked devices, and you don’t need to worry about logging out and logging in multiple times.
Connecting both accounts keeps your personal content private. Your Dropbox admin won’t have access to it.
If your admin enables SSO, or single sign-on, you can access Dropbox in the same way you access other applications at work: by entering your SSO password on your team's log in page.
When you need to log in to dropbox.com, type in your email address and click Continue. You’ll arrive at your team's log in page where you can enter your SSO password for work.
On your computer, you only need to log in to Dropbox once. Once you log in with SSO on desktop, you're good to go.
Now that you’ve got your Dropbox team account set up, make it your own by personalizing your settings.
Your profile is where you can find your email address, username, and optional profile photo. If you want to change any of that information, log in to dropbox.com, click your avatar (profile picture or initials) in the upper-right corner, and click Settings.
Change your username or profile photo and link a personal account under the General tab. To change your password, click the Security tab.
Dropbox sends you email notifications to let you know what’s changing in your account, which can be really helpful. But sometimes, you just don’t want so many emails in your inbox, which is understandable.
You can review your email notification settings by logging in to dropbox.com. Click your avatar (profile picture or initials) in the upper-right corner, click Settings, and click the Notifications tab.
From there, uncheck boxes next to the notifications you don’t want to receive anymore.
We all use different devices for work, and managing those devices with your Dropbox team account can be done in one place.
To connect a device, just download the Dropbox app to that device and log in. Everything will start syncing.
When you unlink a device to your account, files and folders won’t be synced. It’s as if you simply turn off Dropbox for that device.
If you want to unlink a device:
Log in to dropbox.com.
Click your avatar (profile picture or initials).
Click Settings.
Click the Security tab.
Your devices are listed under Devices.
Click the trash can icon next to the device you’d like to log out of remotely.
Check the box next to Delete files from [account name] Dropbox the next time this computer comes online if you’d like to remotely delete your files from your device too.
Click Unlink.
Two-step verification is an optional but recommended security feature that your Dropbox admin may have enabled. If your team isn’t using SSO, the admin may enable two-step verification which requires you to enter a six-digit security code along with your password.
Got a question about setting up your account? We’ve likely got an answer. If you have a question that’s not listed here, check our help center for more answers.