Getting your account set up
Dropbox Business makes it easy for teams to safely share and collaborate, no matter where you are, no matter your device.
Now that you’ve been invited to your company’s Dropbox Business account, you’re one step away from accessing its collaborative and organizational powers.
When your company joins Dropbox Business, your Dropbox admin may send you an invite to join the team.
All you need to do is accept the invitation via email to join. Then, you reach your first fork in the road: are you joining Dropbox as a new or existing user?
Are you new around here?
As you work through setting up your account for Dropbox Business, you’ll be asked if you’re setting it up as a new or existing user. Depending on which one applies to you, you’ll follow different steps to complete account set up.
As a new user, setting up your account is easy. Just create an account with your work email address, set a password, and download the Dropbox desktop app.
As an existing user, you just need to sign in and then decide what to do with the existing files in your Dropbox account. You can either keep them in your current account, or move them into a new personal account that your company won’t have access to. If you choose to move them, you’ll need to use a different email address for your new personal account.
Heads up: If you’re using your work email for Dropbox and your company’s admin has certain settings in place, you may get a web or desktop notification asking you to choose if you want to move your files. Your account will pause syncing until you make that choice.
If your admin enables SSO, or single sign-on, you can access Dropbox in the same way you access other applications at work: by entering your SSO password on your company’s sign-in page.
When you need to sign in to dropbox.com, type in your email address and click Continue. You’ll arrive at your company’s sign-in page where you can enter your SSO password for work.
On the Dropbox desktop app, you only need to sign in once. Once you sign in with SSO on desktop, you're good to go.
Make your Dropbox account your own
Now that you’ve got your Dropbox Business account set up, make it your own by personalizing your settings.
Perfect your profile
Your profile is where you can find your email address, username, and optional profile photo. If you want to change any of that information, sign into dropbox.com, click your avatar at the top of any page, and then click Settings.
Once you’re on the Settings page, you can change your username or profile photo and link a personal account under the General tab. To change your password, select the Security tab.
Update notification settings
Dropbox sends you email notifications to let you know what’s changing in your account, which can be really helpful. But sometimes, you just don’t want so many emails in your inbox, which is understandable.
You can review your email notification settings by signing in to dropbox.com. Click your avatar at the top of any page, select Settings, and then choose Notifications.
From there, uncheck boxes next to the notifications you don’t want to receive anymore.
Add or remove devices
We all use different devices for work, and managing those devices with your Dropbox Business account can be done in one place.
To add a device to your account, just download the Dropbox app to that device and sign in. Everything will then start syncing.
When you remove a device from your account, files and folders won’t be synced. It’s as if you simply turn off Dropbox for that device.
If you want to remove a device, sign in to dropbox.com, click your avatar at the top of the page, and select Settings. Then go to the Security tab and scroll down to Devices. From there, click the trash icon next to the device you want to unlink.
Enable two-step verification
Two-step verification is an optional but recommended security feature that your Dropbox admin may have enabled. If your team isn’t using SSO, the admin may enable two-step verification which requires you to enter a six-digit security code along with your password.
Manage your personal stuff and work stuff
If you already use Dropbox for personal stuff, or even for work stuff without a Dropbox Business account, signing up for Dropbox Business lets you manage your existing Dropbox account with your new one. Setting up your account lets you choose what you want to do with your existing files and folders.
To get started, sign in to dropbox.com, click your avatar at the top of the page, and select Settings. Then go to the General tab and click Link accounts. Connecting both accounts keeps your personal stuff private. Your Dropbox admin won’t have access to it.
Show me how
Take a look at these tutorials if you’re looking to learn more about ways to streamline setting up your account.
You can easily manage your preferences in the Dropbox desktop app.
Working on the go doesn’t have to be hard. Can’t get online but need to get to your stuff while using a mobile device? Dropbox has an answer for that.
Sometimes we all wish we could carry a scanner with us when working on-the-go. Doc scanner on your mobile device is the next best thing, and with it, those files you scan are not only shareable, but searchable.
Have a question about setting up your account? We’ve likely got an answer. If you have a question that’s not listed here, check out help.dropbox.com for more answers.
Can my admin see my personal Dropbox?
If you're a Dropbox Business team member, and you have linked your personal and work Dropbox accounts, the “sign in as user” admin feature won’t allow team admins to access your personal account. Only your Business account is accessible to admins.
Do I need to use the Dropbox desktop app?
No, you don’t need to use the Dropbox desktop app, but there are benefits to it! The desktop app watches your Dropbox folder and keeps any changes you make in sync. Any changes you make while offline will sync once you’re connected to the internet. You can also create and access G Suite and Microsoft Office files right from the app, making it easy to collaborate in one place.
Should I just copy files from My Documents into my Dropbox?
There’s no need to copy files from one folder to your Dropbox, which would create duplicate copies. Your Dropbox folder works like any other folder, so working on files directly from your Dropbox folder allows you to store that file both on your computer and on the Dropbox website without duplicating it. That saves you hard drive space, and you can never have enough hard drive space, right?
Try it out
Want to see how to set up your account as either a new or existing user? Look through the following tutorials and follow along with your own Dropbox Business account.
Setting up your account as a new user
If you're new to Dropbox, account setup is quick and easy.
New user invite
Did you get an invitation to Dropbox Business? Check your work email and accept the invite by selecting the blue Join your team button.
Setting up your account as an existing user
If you’re an existing Dropbox user, account set up is simple.
Get set up as an existing user
If you’re an existing user, you already have a Dropbox account, which means you need to choose if you want to move your existing files to a personal account or keep those files where they are.