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Getting your account set up

Getting your account set up

Dropbox makes it easy for you to safely share and collaborate, no matter where you are and no matter your device. Getting everything set up is easy.

Set yourself up for success

Now that you’ve created a Dropbox account, you’re one step away from accessing its collaborative and organizational powers.

Make your Dropbox account your own

Let’s explore how you can make your Dropbox account your own by adjusting account settings. Take a look at a few common customizations.

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Perfect your profile

Your account settings is where you can find your email address, username, and optional profile photo. If you want to change any of that information, sign into dropbox.com, click your avatar at the top of any page, and then click Settings.

Once you’re on the Settings page, you can change your email address, username, or profile photo under the General tab. To change your password, click the Security tab.

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Update notification settings

Dropbox sends you email notifications to let you know what’s changing in your account, which can be really helpful. But sometimes, you just don’t want so many emails in your inbox, which is understandable.

You can review your email notification settings by signing into dropbox.com. Click your avatar at the top of any page, select Settings, and then choose Notifications.

From there, uncheck boxes next to the notifications you don’t want to receive anymore.

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Add or remove devices

We all have different devices for work and personal use. Managing those devices with your Dropbox account can be done in one place.

To add a device to your account, just download the Dropbox app to that device and sign in. Everything will then start syncing. When you remove a device from your account, files and folders won’t be synced. It’s as if you simply turn off Dropbox for that device. If you want to remove a device, sign in to dropbox.com, click your avatar at the top of the page, and select Settings. Then go to the Security tab and scroll down to Devices. From there, click the trash icon next to the device you want to unlink.

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Practice good password hygiene

We know your files are important to you. Help keep them safe by practicing good password hygiene.

The first step in keeping your items on Dropbox secure is choosing a password that is unique to Dropbox; reusing passwords across multiple sites and accounts makes you vulnerable. Tools like 1Password can help you manage strong passwords across multiple sites and make your accounts safer.

It’s also important you choose a strong password for your Dropbox account. A strong password is one that is easy for you to remember but hard for a stranger to guess. You can do this by linking together uncommon words and creating a password that prioritizes length over complexity. The following are also helpful:

  • Non-standard uppercasing (for example, “uPPercasing”)
  • Non-standard word spelling (for example, “spellllllling”)
  • Using personal slang words
  • Non-obvious numbers and symbols (note: using “$” for “s” or “0” for “o” is fairly common and likely not enough of a security measure).
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Enable 2FA

Two-step verification, or 2FA, is an optional but recommended security feature. Two-step verification requires you to enter a six-digit security code along with your password.

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Sign-in with Google

If you use Google (for example, Gmail or Google Docs), you can use your Google account to access Dropbox. With Google Sign-In, you can access Dropbox without having to remember a Dropbox password.

You can access Dropbox with Google Sign-In on:

  • dropbox.com
  • The Dropbox Android app
  • The Dropbox iOS app

Note: Google Sign-In isn't available on Windows mobile devices.

Access your files from anywhere, anytime

Dropbox offers several different ways to conveniently access your files: the Dropbox mobile app, the Dropbox folder on your computer, and the Dropbox website. While you can always access your files from any internet connected device using dropbox.com, installing and using the apps on your devices will help you get the most from Dropbox.

The mobile app

The free Dropbox mobile app helps you keep projects moving from anywhere, so you can stay focused on what matters. Access work, collaborate with colleagues or friends, and quickly take care of tasks—all from your phone or tablet. Dropbox apps are free and let you:

  • Access your entire Dropbox account on-the-go

  • Browse and view files directly from Dropbox

  • Use third-party apps to open and edit files

  • Take photos and videos using your built-in camera and save them directly to Dropbox

  • Make important files available for offline access—we'll upload any changes once you’re back online

  • Share your files via links in an email, text message, or another app

Dropbox apps are available for Android, iPhone, iPad, and Windows mobile.

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Dropbox with File Explorer or Finder

We like to make things easy. That’s why you can access Dropbox straight through a folder on your hard drive. It runs using File Explorer for Windows or Finder for Mac.

Using Dropbox on your computer is just like using any other folder on your hard drive, except the files you drag into your Dropbox folder automatically sync online and to any other computers or mobile devices you're signed into. It's like having the same folder on all of your computers and mobile devices at the same time.

Dropbox even works when you're offline. The next time you're online, Dropbox will sync changes just where it left off.

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Adding files to Dropbox

Once you’ve installed Dropbox on your computer and mobile devices, it’s time to put Dropbox to work by adding your files, pictures, and videos.

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On your computer

Drag and drop files into the Dropbox folder on your computer. Or, use the “Save As…” menu option in most applications to save files directly to your Dropbox folder.

Files in your Dropbox folder will automatically sync to dropbox.com and to the Dropbox app on any other devices you've signed into with your account.

Common questions

Have a question about setting up your account? We’ve likely got an answer. If you have a question that’s not listed here, check out help.dropbox.com for more answers.

What is a 2FA backup code and how do I use it?

After enabling two-step verification, you'll receive ten backup codes. Each 8-digit code can be used once to access your Dropbox account in case of emergency or if you are having trouble receiving a 2FA code through the mobile app or via text message. To find your backup codes, access your account settings on dropbox.com. Navigate to the Security tab and scroll to Two-step verification. Select Show next to Recovery Codes. When entering a backup code, be careful to transcribe the code correctly. The number “1” can look like an “L,” a “0” (zero) can look like an “O,” etc.

Should I just copy files from My Documents into my Dropbox?

There’s no need to copy files from one folder to your Dropbox, which would create duplicate copies. Your Dropbox folder works like any other folder, so working on files directly from your Dropbox folder allows you to store that file both on your computer and on the Dropbox website without duplicating it. That saves you hard drive space, and you can never have enough hard drive space, right?

Try it out

Want to see how to set up your account as either a new or existing user? Look through the following tutorial and follow along with your own Dropbox account.

Setting up your account as a new user

If you're new to Dropbox, account setup is quick and easy.

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Sign up

Go to dropbox.com/login and create an account by entering your email, first name, and last name. Then click the blue Create account button.