How do I set up admin access for others?
As an admin, you don’t have to go it alone! Setting up admin access for others on your team is simple.
7 minute read
With a little help
We all need a little help sometimes, even admins.
Pick a tier, any tier
Dropbox team accounts have three different admin tiers, each with its own set of capabilities and permissions. Tiered admins are available to Dropbox teams on an Advanced or Enterprise plan. Admins on a Standard team all have the same level of permissions (team admin).
Team admin
Team admins have the highest level of permissions and access. They can perform all actions of user management and support admins. They can set team-wide security and sharing permissions, make other users into admins, and manage members. Only team admins can set other team members as admins or change admin roles. There must always be at least one team admin on a Dropbox team account.
User management admin
User management admins can address most team management tasks, including adding and removing team members, managing groups, and viewing a team's activity feed.
Support admin
Support admins can help team members with limited tasks, such as resetting passwords. They can also address common team requests, like restoring deleted files or helping team members locked out of two-step authentication.
With great power comes great responsibility
As an admin, giving another user admin access can be a great help to you. But before you do that, there are a few things to consider.
Delegate better
Granting admin rights to others will make your life easier, but that doesn’t mean you need to give everyone access to everything. In the admin console on the Members page, you can give admin permissions to anyone you choose and pick which type of admin they’ll be.
Common questions about setting up additional team admins
Got a question about adding admins? We’ve likely got an answer. If you have a question that’s not listed here, check our help center for more answers.
What if I want to remove or adjust someone’s admin permissions?
You can remove admin access from the admin console. Click Members, search for the admin you want to edit, then click the gear icon next to their name. From there, you can change their settings and permissions.
Can I customize my own admin tiers or access?
No, you can’t customize either. That means you can’t give a user management admin some of the permissions of a team admin.
Can another admin remove my own admin access?
That depends on their role. A team admin can remove your access, but a support admin can't.
Giving admin access
Follow the simple steps below to learn how to give admin access to your team.
Add a user management admin
Under the admin console, select the Members tab.
