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Device Approvals

Device approval settings allow admins to control the number of devices that a team member can connect to their Dropbox account. Explore our helpful video to view and manage device approvals in the admin console.

How to view and manage team device approvals

Dropbox gives team admins the ability to control how many devices, if any, a team member can connect to their Dropbox. To get to the setting, you'll go to admin console, then settings, then device approvals.

Inside the settings, by default, they are outside of unlimited. However, for security-minded administrators, especially if they want to control how many devices they want to control an end user, you'll go to check it and go from unlimited to however many devices. Please note that you can also go to zero if you select zero for either computers or mobile devices, this would mean that no member on the team would be able to connect a mobile or computer device to their Dropbox and would be only accessible via web except for Dropbox Paper.

Now, the next settings are what happens to the dedicated device. By default, it's gonna just remove the device, or you have the ability to keep the device as an approved device, and then the user could go and reconnect the same device again without having to go through the device approvals.

The next one is device overages. It just means what happens to the device whenever a newer device connects. By default, it is always remove the oldest device. So this would mean that right now with this setting, if I connected a third device, it's gonna disconnect the oldest device it was connected to.

Next, it's remove all devices. So if they ever go over their number, it's gonna just disconnect and remove all their devices and only reconnect the newest device. And then the last one is to add the user to the exception list.

On this page, you can see the exception list where you can add a member to the list, and none of the device approval settings would apply to that particular user.

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